Look, reply, solve.
Video guides dedicated to the platform's main operations, from access to payment functions.
Open the video library →
Registration, onboarding, payments, configurations, or technical support: the Inprimepay ticket area is integrated directly into the platform and is available 24/7. Open a request, describe the issue, and get all the support you need in one place.
Support works best when all information flows together. That's why the ticketing area is the heart of Inprimepay support.
This is the channel dedicated to requests regarding platform usage, onboarding, payments, and technical support.
The Inprimepay library collects videos, tutorials, and procedures on the activities that merchants perform most frequently.
Video guides dedicated to the platform's main operations, from access to payment functions.
Open the video library →When you want to understand exactly what steps to take, use the wizards available in the support area.
Go to procedures →If the documentation isn't enough, go directly to the ticket area and centralize the request in the platform.
Open a ticket →For cases requiring direct discussion, the Inprimepay support page also offers the option to book a technical call and the EasyLine service.
A selection of questions already present in the current Inprimepay support area.
A traditional POS typically requires a physical terminal and dedicated hardware. Inprimepay POS Tap to Pay, on the other hand, allows you to use a compatible smartphone with the INPRIMEPAY POS app and an internet connection, without a dedicated physical POS terminal.
Yes. The Inprimepay infrastructure integrates Tap to Pay, QR Code, Pay by Link, BNPL and other omnichannel tools based on the activated services.
Current support indicates that the POS can be added later. To configure and verify your account requirements, open a ticket directly from your reserved area.
Yes. Inprimepay has API and webhook documentation for integration with systems, applications, and custom checkouts.
First, consult the video tutorials available in the support library. If the problem persists, open a ticket indicating the workflow used and adding any relevant information.
It's the main access point for Inprimepay support: log in to the platform, open a request, and gather all the support you need in the same flow.
Unterstützung bei Registrierung, Onboarding, Zahlungen, Konfiguration und technischen Fragen. For the DACH-Markt there is no integrated Ticketsystem as well as a direct German Service number for verification.
Inprimepay unterstützt den Ausbau im DACH-Raum mit einer eigenen operationaln Präsenz in Berlin.
The integrated ticket system is a one-time payment and technical solution for information, onboarding and payment problems directly in your Inprimepay account.
Nutzen Sie den Ticketbereich für Fragen zur Platform, zum Onboarding, zu Zahlungen und zu technischen Themen.
For telephone calls there is support for the DACH-Markt werktags direkt erreichbar.
Für Fragen, die sich im direkten Gespräch schneller klären lassen.
+49 800 0011042 Montag bis Freitag · 08:00–17:00 UhrFor technical information, information, or komplexere Anliegen bleibt das integrated Ticketsystem der central digital Kanal.
Ticket open →Our Standort in Berlin unterstützt die operational Entwicklung von Inprimepay in Deutschland, Österreich und der deutschsprachigen Schweiz.
Inprimepay bets on DACH-Markt not only digital. Mit unserer Präsenz in Berlin schaffen wir einen direkten Bezug zum deutschen Markt und unenen clear Ansprechpartner für Merchant und Partner.
The following Antworten zu Inprimepay, Tap to Pay, Zahlungslinks und Integrationen.
A classic POS-System is included in the control panel at a separate physical terminal. With Inprimepay POS Tap to Pay can be used on a compatible Smartphone or Tablet with the Inprimepay POS App and an Internet connection for contacting the user, without a physical POS-Terminal.
Ja. The Inprimepay-Infrastruktur unterstützt je nach active Services Tap to Pay, QR Code, Pay by Link, BNPL and more Omnichannel-Zahlungsfunktionen.
Ja. POS-Funktionen können abhängig von den Voraussetzungen des Kontos auch nachträglich activiert werden. For the configuration and maintenance of the information you need, a ticket will be sent directly to you.
Ja. Inprimepay features API- and Webhook-Dokumentation for Integration in Software, Anwendungen, Ecommerce and individual Checkout-Lösungen bereit.
Prüfen Sie zunächst den verwendeten Zahlungsablauf und die Verbindung. If the problem is further improved, there is a ticket and there is all relevant information and screenshots below. For regular bookings, please contact us from 08:00 to 17:00 until +49 800 0011042.
Rufen Sie unser DACH-Team werktags von 08:00 bis 17:00 Uhr an oder öffnen Sie jederzeit ein Ticket direkt in Ihrem Inprimepay-Konto.
